OYO partners with HDFC Bank’s PayZapp to aid frictionless payment


 OYO, India’s largest branded network of hotels, announced the integration of PayZapp, a complete payment solution by HDFC Bank, on its consumer app. This tie-up will enable customers to directly link their debit and credit card to PayZapp, and book an OYO by making the payment in just one click. With PayZapp, users do not need to preload money each time they transact – and can thereby access a convenient and secure way of payment.

Commenting on the partnership, Ritesh Agarwal, Founder & CEO, OYO said, “OYO is committed to making the hotel booking process seamless and hassle-free. We deliver a superior app booking and room-service experience. As a result, the app now drives over 60% of our bookings. Making payment frictionless is the next step in wowing the customer. We have received positive customer feedback on the tie-up with PayZapp and how it complements the three-tap booking experience currently offered by the OYO app. PayZapp will help us reach new customers while enhancing the experience of our existing user-base.”

Mr. Parag Rao, Country Head – Card Payment Products, Merchant Acquiring Services & Marketing, HDFC Bank said, “Customer convenience lies at the core of every new initiative at HDFC Bank. We are extremely pleased to partner with OYO to provide 1-Click Payments through PayZapp. Our customer base is highly evolved in the online travel booking segment and we have witnessed a very enthusiastic response to the booking and payment experience through OYO. With this partnership we hope to further enhance this experience.”

OYO is committed to building a long term relationship with HDFC Bank and PayZapp and will continue to collaborate on both strategic and tactical campaigns.

OYO, now present over 180 cities, has more than 6000 hotels in its network and also has operations in Malaysia.


Founded by Ritesh Agarwal, India’s first graduate of the Thiel Fellowship, OYO currently operates in more than 180 Indian cities. These include major metros, regional hubs, top leisure destinations, as well as pilgrimage towns. OYO is also present in Malaysia.

The company’s vision is to become the world’s most preferred and trusted hotel brand. It is backed by the world’s leading investors including the SoftBank Group, Greenoaks Capital, Sequoia Capital and Lightspeed India.

India’s largest branded network of hotels, OYO has partnered with IRCTC, Airtel, Samsung, Lenovo, Biotique, Cleartrip, Itzcash, FreeCharge, Mobikwik,  Peppertap and Grofers to deliver a seamless and standardized experience to guests.

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